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Alexander04
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Message 1 of 2
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It has been acting weird and I need fast help:(

HP Recommended
Pavilion 15 Gaming
Microsoft Windows 10 (64-bit)

So I have had this gaming laptop for 2 months it’s a pavilion 15 gaming laptop from HP Omen it has a Getz 1650 And a i5 9400h processor. So I was splaying modern warfare with no problems when it just randomly crashed and the pc just shut down. I turned it back on and now it’s super slow I used to get 100fps in modern warfare now I get 6 FPS something fishy is going on pls help.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Alexander04,

 

I reviewed your post and I understand that you are getting low FPS on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

If you continue facing the issue, then run a system test on the computer follow the steps in the below article.

 

https://support.hp.com/in-en/document/c03467259

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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