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Crezask
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Its about my battery

HP Recommended
Hp Omen 15-ce097nx
Microsoft Windows 10 (64-bit)

IMG_20200508_173337.jpg

Hello everyone, my battery looks like this now is there anything to worry about.? Do i need to change my battery.

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Dragon-Fur
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@Crezask 

 

Yes, the battery must be replaced.

 

Product introduced in 2017

 

 Maintenance and Service Guide

Part numbers and replacement procedure on Pages 36-37

 

Description                                                                                                                                         Spare part number
4cell, 70Whr, 4.55AH, Li-ion battery for use in products equipped with a N17E GPU       917724-855
3cell, 52.5Whr, 4.55AH, Li-ion battery for use in products equipped with a N17P GPU   L08855-855

 

 

PartSurfer might be able to tell you exactly which parts came with your computer.

 

For best results, use the Serial Number (do NOT post that here on the Community) to search for your device.

 

 Open PartSurfer

  • Select your Country
  • Search for your computer / printer / device
  • Need Help?  Tab Self help > find and open the User Guide and FAQ

How to use PartSurfer:

  • Select your region / country - PartSurfer must know your general location
  • Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
  • N/A means the part is not carried / offered for purchase by HP.

Parts marked as available for purchase might be available from:  HP Parts Store

OR

Use your search engine to find the part number at your favorite online store in your region

 

References

 

Recalls and Advisories

 

Product Recalls – Please READ

Open:  HP Replacement programs and product recalls

 

"Fat" Battery / Bloated Battery / Swollen Battery

 

  • If the battery is in a swollen or bloated condition, the battery must be removed from the computer and replaced.
  • There are no other remedies, tests, or useful options.
  • Documents are generally relevant to both consumer and business grade machines.

 

HP EliteBook/ProBook/Zbook Workstations - Notebook PCs - Swelling or Deformation of Notebook Battery

And

HP Business Notebooks, Mobile Workstations, and Mobile Thin Clients - Battery Health Management Feat...

And

HP Commercial and Consumer Notebook PCs - Swelling or Deformation of Notebook Battery

 

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

OMEN by HP - 15-ce097nx

 

Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

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marfor
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HP Laptop EXPLODED https://imgur.com/gallery/iSsQ2i6 

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Dragon-Fur
Level 16
Level 16
31,926 31,633 2,905 10,620
Message 3 of 3
Flag Post
HP Recommended

@Crezask 

 

Yes, the battery must be replaced.

 

Product introduced in 2017

 

 Maintenance and Service Guide

Part numbers and replacement procedure on Pages 36-37

 

Description                                                                                                                                         Spare part number
4cell, 70Whr, 4.55AH, Li-ion battery for use in products equipped with a N17E GPU       917724-855
3cell, 52.5Whr, 4.55AH, Li-ion battery for use in products equipped with a N17P GPU   L08855-855

 

 

PartSurfer might be able to tell you exactly which parts came with your computer.

 

For best results, use the Serial Number (do NOT post that here on the Community) to search for your device.

 

 Open PartSurfer

  • Select your Country
  • Search for your computer / printer / device
  • Need Help?  Tab Self help > find and open the User Guide and FAQ

How to use PartSurfer:

  • Select your region / country - PartSurfer must know your general location
  • Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
  • N/A means the part is not carried / offered for purchase by HP.

Parts marked as available for purchase might be available from:  HP Parts Store

OR

Use your search engine to find the part number at your favorite online store in your region

 

References

 

Recalls and Advisories

 

Product Recalls – Please READ

Open:  HP Replacement programs and product recalls

 

"Fat" Battery / Bloated Battery / Swollen Battery

 

  • If the battery is in a swollen or bloated condition, the battery must be removed from the computer and replaced.
  • There are no other remedies, tests, or useful options.
  • Documents are generally relevant to both consumer and business grade machines.

 

HP EliteBook/ProBook/Zbook Workstations - Notebook PCs - Swelling or Deformation of Notebook Battery

And

HP Business Notebooks, Mobile Workstations, and Mobile Thin Clients - Battery Health Management Feat...

And

HP Commercial and Consumer Notebook PCs - Swelling or Deformation of Notebook Battery

 

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

OMEN by HP - 15-ce097nx

 

Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

View solution in original post

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