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Ubb0922
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Message 1 of 2
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Solved!

Keep on getting the blue screen of death

HP Recommended
HP pavillion gaming laptop 15cx0xxx
Microsoft Windows 10 (64-bit)

Hey guys, recently one of my 2 8GB ram broke, so I installed a new 16gm ram and instead of just replacing the only broke one, I replaced it both because that 16gb is the only one I could find. This is the only change I did to my notebook since I bought it. But I keep on getting these blue screens, and I did some research by myself about my problem and I found out that you have to do some configurations on your notebook after installing new RAM', things like changing the voltage and timing in the BIOS. But I couldn't find anything that is linked to the RAM in the BIOS. Help me pls, thanks

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banhien
Level 20
Level 20
98,809 37,851 12,832 27,081
Message 2 of 2
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HP Recommended

@Ubb0922 

 

Sounds like you bought the wrong RAM or not compatible RAM or worse case during the replacement process you caused damages on your machine. What is your  HP pavillion gaming laptop 15cx0xxx  for example

 

                            HP Gaming Pavilion - 15-cx0056wm

 

Your machine is very close and you can use following compatible RAM:

 

             16GB :     https://www.crucial.com/memory/ddr4/bl2k8g26c16s4b/ct16760369

        or  32GB:     https://www.crucial.com/memory/ddr4/bl2k16g26c16s4b/ct16736679

 

Regards. 

BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1
banhien
Level 20
Level 20
98,809 37,851 12,832 27,081
Message 2 of 2
Flag Post
HP Recommended

@Ubb0922 

 

Sounds like you bought the wrong RAM or not compatible RAM or worse case during the replacement process you caused damages on your machine. What is your  HP pavillion gaming laptop 15cx0xxx  for example

 

                            HP Gaming Pavilion - 15-cx0056wm

 

Your machine is very close and you can use following compatible RAM:

 

             16GB :     https://www.crucial.com/memory/ddr4/bl2k8g26c16s4b/ct16760369

        or  32GB:     https://www.crucial.com/memory/ddr4/bl2k16g26c16s4b/ct16736679

 

Regards. 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
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