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OMEN by HP Laptop 15-dc0xxx
Microsoft Windows 10 (64-bit)

Okay so I have one of my WASD keys that are loose, the D key to be specific. I have been looking all around the internet trying to find the replacement key that looks just like the WASD keys that came with the laptop. On this model the WASD keys have a transparent outline which allows the red backlight to shine through them, which are unlike the rest of the keys on the keyboard. I have not been able to find a website that has these exact kind of replacement keys for my WASD keys. You can see the difference between the WASD keys and the other keys I referenced in my postYou can see the difference between the WASD keys and the other keys I referenced in my post

1 REPLY 1
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@OMENUSER213

 

Welcome to HP support community.

 

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

 I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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