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- Keyboard lighting colour change option missing in Command ce...

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09-25-2019 07:56 AM
Hi... The lighting option missing on my commamd centre.
I want to change colour of the keyboard underlight LEDs an i cant now (its after i actualised). why????????????
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09-25-2019 06:06 PM - edited 09-25-2019 06:07 PM
Oh OK - it was working then stopped after an update.
Try this...
Uninstall the command center. Reboot and reinstall it from this link... Get HP Command Center - Microsoft Store
Then install this update... Get HP System Event Utility - Microsoft Store
Next, go to Windows updates and force a search. Click on the Check for updates button even if it shows its up to date. When it does, reboot and do it again until there are no more. IF it shows updates are pending, let them install. Reboot and do the forced check again.
Let me know how it turns out.
09-25-2019 04:35 PM
What is actualization?
Are you saying this is a brand new laptop purchase and it doesn't have the lighting option out of the box?
Let me know.
09-25-2019 05:00 PM - edited 09-25-2019 05:02 PM
Hi. This is hmmm.. yeah... lets say brand new laptop. It´s about four-five months old.... I´m talking about that when it was "out of box" The OMEN command centre has an option of 4-zone keyboard lighting seting, so i changed it as i liked... then the command centre has an update and this option is gone, so i can´t change it anymore.... It´s now all day, that i am trying to get to know how to do that...And i just want change middle zone from purple to blue... realy anoying...
09-25-2019 06:06 PM - edited 09-25-2019 06:07 PM
Oh OK - it was working then stopped after an update.
Try this...
Uninstall the command center. Reboot and reinstall it from this link... Get HP Command Center - Microsoft Store
Then install this update... Get HP System Event Utility - Microsoft Store
Next, go to Windows updates and force a search. Click on the Check for updates button even if it shows its up to date. When it does, reboot and do it again until there are no more. IF it shows updates are pending, let them install. Reboot and do the forced check again.
Let me know how it turns out.