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‎01-18-2021 07:58 AM

HP Recommended

Hi all,

 

I bought this laptop in 2018..however it started having issues with switching on so I sent it back to the dealership twice.. but it was still having issues so I stopped using it for a couple of months. I just switched it in..it switched on fine but the keyboard doesn't work at all at the password section..I can't log in.

Does buying a USB keyboard solve the solution? Thank you 

1 REPLY 1

‎01-20-2021 03:11 AM

HP Recommended
This mainly depends on whether your computer keyboard cannot be used due to a motherboard problem or other reasons. If it is not a motherboard problem, you can use an external keyboard.
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