• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended
Omen 15 - dc0507
Microsoft Windows 10 (64-bit)

I was just concerned because when I'm gaming my laptops adaptor becomes hot. Now I understand that's normal for the adaptor to heat up as well. It's just that it becomes quite untouchable since it heats up so much. Is that normal for gaming laptops for their adaptors to heat up this much? Cuz apart from that I am not having any other issue, and also I know Omen laptops generate more heat, but about the adaptor should I be worried or it's normal for it to heat up this much

1 REPLY 1
HP Recommended

@BooolZay

 

An Ac Adapter heating up is normal but getting Too Hot To Touch is not normal.

 

It is recommended to always keep the Notebook BIOS up to date. Link: https://support.hp.com/in-en/drivers

 

If the issue persists please contact HP Support for replacement AC Adapter


Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you and have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.