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Cantnoscope
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Laptop Fan is rattling/whirring very loudly

HP Recommended
Star Wars Special Edition - Model # 15-AN051DX
Microsoft Windows 10 (64-bit)

Good day, about a week or so ago my laptop fan began making an incessant whirring or rattling sound. Sometimes a quick knock will stop it from rattling but adjusting the machine even slightly will cause it to start up again.

 

From looking around, I believe it's a problem with the fan's bearings and that it needs to be replaced. If it needs to be replaced, what model of fan do I need to get and does anyone have a good tutorial I can refer to? Thank you.

 

Specifics are below. Please let  me know if I need to provide more.

 

HP Laptop G4C5A82V

SKU N5R46UA#ABA

 

5 REPLIES 5
The_Fossette
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@Cantnoscope

 

I reviewed your post and I understand that the system fan is making a rattling noise.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you with the available service options for your computer.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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Cantnoscope
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@The_Fossette

 

Thank you for responding.

 

I followed the steps a couple times and the only support it directs me to are these forums or to the virtual agent who isn't all that helpful and isn't connecting me to an HP employee once it finds out my warranty is expired. I'm not seeing a phone number for the US, either.

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The_Fossette
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@Cantnoscope

 

I am sending you a private message with the support contact details.

 

Cheers!

The_Fossette
I am an HP Employee

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Cantnoscope
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Thank you for your time, I'll give them a call!

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The_Fossette
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@Cantnoscope

 

You're welcome!

 

Cheers!

The_Fossette
I am an HP Employee

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