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Laptop Waiting Stock

HP Recommended
OMEN Laptop 15-ek0005na NVIDIA® GeForce
Microsoft Windows 10 (64-bit)

Hello, I placed an order on a OMEN Laptop 15-ek0005na NVIDIA® GeForce laptop well over a week ago. At the time of purchase it stated it was in stock and I should receive it in 5 or so days. However I am yet to receive the laptop,  and it states 'Waiting stock." I find this to be very misleading as a customer. I am to be travelling very soon and need the laptop promptly.

I hope this can be resolved quickly, or I fear I will have to purchase another laptop elsewhere.

HP Support Agent
HP Support Agent
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HP Recommended

Hi @sophie_J


Welcome to the HP Support Community. 


Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).


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