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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Microsoft Windows 10 (64-bit)

Whenever I plug in, the performance drops and often the system crashes when running gaming engines. After some research, I discovered the battery was the issue and apparently, the power supply would be disrupted as the battery is charging (Then I got a battery replacement which has the same issue😬😬). The times I removed the battery were a great experience, but power is not as reliable where I stay, So.

 

What can I do to keep the battery in, but then make sure that when I plugin, the Laptop is supplied directly by a more stable AC power supply, that is bypassing the battery and just using the adapter power? Is this possible? Meanwhile, plugging out gives me normal high performance but is short lived due to battery life. I really dont like having my laptop turned into a desktop again.

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@Nalan

 

Welcome to the HP support community.

 

Provide the HP model number or the product number of your device for further assistance.

Here is the link to find the product number or model number:- Click here

Sandytechy20
I am an HP Employee

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