Laptop fan

[Av11414]

Hello,

So i just bought the Hp pavillion 15 gaming laptop, its been a week and my fan is sounding wierd, i have checked for dust and all but i dont know what is the problem, is it software or is it just normal.

Help will be appricated!

[Echo_Lake]

@Av11414

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Did this happen after a recent window or software update?
• Did you make any changes on the settings of your PC prior to the issue?
• When was the last time it worked fine?
• Are you getting any error such as system fan or cooling fan error? 

While you respond to that, let's try these steps: :

• Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

For more information on reducing heat inside your computer, see Reducing Heat Inside the PC.

• After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
• Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

• In some cases, updating the BIOS might help prevent this error from occurring. For more information on how to update the BIOS, see Updating the BIOS.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Av11414]

Hello @Echo_Lake,

No, this has not happened after a windows update, i have disabled fan always on, and it has been sounding the same since arrival, though i dont seem to have any errors, i just want to know if the noise is normal because the right side of the fan sounds louder than the left side and i have been trying to look for softwares to control fan speed, but nada. Also there is no dust..

Help will be appreciated!

[Echo_Lake]

@Av11414
Thank you for posting back.

Since you have already tried most of the troubleshooting steps to resolve this issue,  I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.