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‎08-05-2020 09:24 AM

HP Recommended
Product: Example: Pavilion 15cx0xxx

The laptop is frozen on HP BIOS UPDATE screen at 100% since 2 hours ... How can I go about with this , will it cause losing data if I perform a hardreset on the system ?

IMG_20200805_205248.jpg

 

1 REPLY 1

‎08-08-2020 07:47 AM

HP Recommended

@Hazee

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please perform a BIOS Recovery and let me know how it goes

 

Link: https://support.hp.com/in-en/document/c02693833

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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