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‎12-02-2021 06:35 PM

HP Recommended
Product: hp pavilion gaming laptop
Operating System: Microsoft Windows 11

So, I had my laptop for o most a year and has been running smoothly , until recently ( about a week or so from posting this).
I have factory reset it, still running slow
optimized it, still running slow

done a full diagnostic and nothing has come up

 

I have a 

AMD Ryzen 5 4600H with Radeon Graphics 3.00 GHz

8.00 GB of ram

64-bit operating system, x64-based processor

and is currently running on window 11

 

please tell me  how I could fix it

Category:
1 REPLY 1

‎12-03-2021 02:23 PM

HP Recommended

@Bonecollectors 

 

I don't know what is your machine. Definitely you changed something therefore you can improve it by adding more RAM and replace its storage (if applicable). I need to know what is your machine to be able to help.

 

Please use the following way to find out the model/product of your machine


                          https://support.hp.com/us-en/document/c00033108


For security reason, please do NOT post its Serial number (s/n) on Internet.


Regards.

 

Regards.

BH
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