cancel
Showing results for 
Search instead for 
Did you mean: 
GEORGE_71
Level 1
8 6 0 0
Message 1 of 4
1,953
Flag Post

Laptop is shutting down while playing games.A blue screen pops up written locking and it shuts down

HP Recommended
HP PAVILLION 15 .. EC0028AX
Microsoft Windows 10 (64-bit)

I am facing this problem after updating my bios to F.08

3 REPLIES 3
CountingStars
Level 2
12 10 0 5
Message 2 of 4
Flag Post
HP Recommended

Hi, your laptop is overheating. If you updated your BIOS recently that's probably what's causing it. Check out this thread https://h30434.www3.hp.com/t5/Gaming-Notebooks/RANDOM-SHUTDOWN-AFTER-BIOS-UPDATE/td-p/7714583/jump-t...

 

There's no solution as of yet, we're all waiting for an update but some people have posted tips

Tags (1)
yaserzcan
Level 1
11 11 0 0
Message 3 of 4
Flag Post
HP Recommended
0 Kudos
GEORGE_71
Author
Level 1
8 6 0 0
Message 4 of 4
Flag Post
HP Recommended

@yaserzcan.. setting evrythng to max will damage your cpu . Just set the temperature to 70 or 75 and set the reapply setting to 60 secs. And your laptop shud not shut down anymore while gaming. This is just a temporary fix and I hope HP comes up with something. 

 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation