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08-21-2025 09:46 AM
@Hridoy5478, Welcome to the HP Support Community!
When you say you’re looking for the external shell for your HP Victus 15-fa0031dx, do you mean a replacement chassis because of damage (like cracks, dents, or worn edges), or more of a protective case/skin to keep it safe from scratches and bumps?
If it’s a replacement part, I’d like to understand what exactly happened with your laptop—did the shell get physically damaged, or are you noticing things like the surface heating up too much, paint peeling, or the hinges feeling loose? The feel and look of the shell can sometimes hint at what’s really going on.
Once I know the exact issue, I can point you in the right direction—whether that’s HP authorized spare parts or a snug external case for daily use.
Looking forward to your details so we can get your Victus looking and feeling right again.
Hope this helps!
Take care, and have an amazing day!
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Regards,
ZOEY7886
I am an HP Employee
08-25-2025 12:54 PM
Welcome to the HP Support Community!
We're here to help you tackle those laptop issues! Don't worry, we've got your back!
To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential.
To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.
We're looking forward to helping you resolve this issue!
Stay tuned, and thanks for your patience!
Regards,
ZOEY7886
I am an HP Employee