Laptop not booting and the charging light is also not indicating

[siddharth96]

HP OMEN 15-en0002AX 

model-AX200NGW

[Personal Information Removed]

[Alden4]

Hi @siddharth96,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP OMEN 15 laptop is not booting, and the charging light is not indicating, there are several potential reasons for this issue. Here are some troubleshooting steps you can follow.

Check the Power Source:

• Ensure that the power adapter is properly connected to both the laptop and a functional power outlet.
• Try using a different power outlet to rule out issues with the current outlet.

Inspect the Power Adapter:

• Examine the power adapter for any visible damage or frayed cables. If you find any issues, it may be necessary to replace the power adapter.

Perform a Hard Reset:

• Turn off the laptop.
• Disconnect the power adapter and remove the battery (if applicable).
• Hold down the power button for about 15-20 seconds.
• Reconnect the battery (if removed) and the power adapter.
• Turn on the laptop.

Check for External Devices:

• Disconnect all external devices (USB drives, external hard drives, etc.) and try booting the laptop again. Sometimes, faulty external devices can cause booting issues.

Test the RAM:

• If you have multiple RAM modules, try removing one at a time and see if the laptop boots. Faulty RAM can cause booting problems.

Check for Signs of Life:

• Pay attention to any sounds (e.g., fan noise) or lights when you attempt to power on the laptop. This may provide clues about the nature of the problem.

Connect to an External Display:

• Connect your laptop to an external monitor or TV to check if the issue is with the laptop's display.

Inspect for Physical Damage:

• Look for any physical damage on the laptop, especially around the power port and other critical components.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support