Laptop not charging when on

[willon]

My laptop charging light turns orange when it's off, and doesn't even light up when it's on, simply turns off. My laptop is also not charging whatsoever it seems
The only notification I receive is the one below. I've never seen it before, today was my first time the issue and the notification appeared.
HP System Event Utility
Low-power power source detected
Your computer will run from battery and is not charging. Use of the original power adapter is recommended.

[banhien]

@willon 

Its specs

             https://support.hp.com/au-en/document/c06656952

It requires a 230 W Smart AC power adapter. Firstly please use the following Guide

               https://www.hp.com/us-en/shop/tech-takes/how-to-fix-laptop-that-wont-charge

Hope this helps otherwise please check the wattage rating of you current charger. Does it show 230W ? If

   (a) Yes: it could be a faulty charger. Is it still under warranty, please call HP to get a replacement.

   (b) If no: you've got a wrong charger.

Regards.

[willon]

Thanks for the reply Banhien! Unfortunately, the steps which you provided me within the guide do not work, I've tried all of them. Drivers are updated, the plugs do not appear to have any issues, and my AC power adapter is 230W. My laptop charges while it's off, but immediately turns off once the laptop is switched on, which leads me to believe my power adapter does work, and that it's simply a hardware fault. Any help will gladly be appreciated.

[banhien]

@willon 

As mentioned above, is it still under warranty ?

                (a) Yes: it could be a faulty charger. Is it still under warranty, please call HP to get a replacement.

                (b) No: You may have to buy a new charger.

Regards.