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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended

Hi can someone pls help me? My laptop is the type of laptop that it's battery cant be removed. It's showing no sign of charging ( eg. No light). SD card light not on but power light is on but very dim. Charger still new and my outlet works for other laptops. Used it yesterday morning but it suddenly froze and made a buzzing sound on the earphones. I thought it was normal so I just force shut down and it won't turn on again. 

1 REPLY 1
HP Recommended

Hi @Noxxy,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing an issue with your laptop that is not powering on.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Let me know if you see any light on the power button or next to the charging port.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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