Laptop power supply gets too hot to touch

[RayoViBE]

Hello,

My new HP Omen 15 laptop's power supply adapter gets too hot to touch after playing games or charging the laptop for some time. It cools down when the laptop isn't charging, but when the laptop is charging, or when I am playing games, the power supply gets so hot that I can't hold it for more than 2 seconds.

Is this a sign of a faulty adapter? Because I have never seen my previous laptops' adapters getting so hot that I can't touch them.

If my laptop adapter is faulty, then how do I get it replaced?

Thanks

[ub6424]

Hello @RayoViBE 

Scenario 1:

If you have waranty contact HP Support:

https://support.hp.com/

Scenario 2:

No waranty.

Buy spare part ( power charger ) online. Should have correct Voltage (V), Current (A) and Wattage (W) !

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️