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15 dk-0096wm

My laptop cpu is at .

0.79 ghz and the boot time is slow even tho it has only Nvme ssd no hard disk and when i unplugged the charger the system runs smoothly i updated windows,drivers,bios,firmware, UEFI,etc

But nothing helped i want to return it or get my laptop fixed as soon as possible and the problem started at the december of 2020 when it wasn't 6 months since i purchased from the hp franchise near abu dhabi

 

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