Laptop "freezes" for a split second every 20 to 30 seconds when not plugged in

[Kirchoff]

Okay, I've done both reset and recovery, the issue still persists. The only thing i can think off is that its a pyshical malfunction of the processor. P.S. My mute button led light is working properly again!! 😄 

[praveen196]

@Kirchoff

In that case, I would suggest you contact our phone support. They will help you.

Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Have a  nice day!!