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- Laptop swollen on the right side of mouse pad

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12-24-2018 10:09 AM
The right side of my laptop is swollen. I think it may be the battery. Not sure. I bought it in jan 2018 . Is it safe to use for the time being?
12-24-2018 10:27 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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