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Ari16
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Message 1 of 3
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Laptop turning off suddenly

HP Recommended
9MT65PA#ACJ
Microsoft Windows 10 (64-bit)

So this happend a couple of weeks ago. I got a BIOS update and after that whenever i play a game after some time the pc turns off and i have to turn it back on again. I was confused so i used AIDA 64 to test if it was a over heating prablem but it wasnt as during the GPU stress test it turned off at only 72 degrees. So i reverted my BIOS but the problem still happens. This pc is new too as i had it only for a month. It has a gtx 1060 nd Ryzen 5 3550H, which is enough to play the games I play. And for additional info the BIOS version is F.08. All my drivers are up to date too.

Please Help Me.

 

Any help is appriciated.

 

 

2 REPLIES 2
yaserzcan
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Message 2 of 3
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peterson52
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HP Recommended

Instead, verify the fan on the side or bottom of the laptop is working and blowing out hot air. ... An overheating power supply, due to a malfunctioning fan, can cause a computer to shut off unexpectedly. Continuing to use the faulty power supply can result in damage to the computer and should be replaced immediately.

Best Regards:

*BLEEP*

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