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HP Recommended

Victus by HP gaming, there was a BIOS update and now it wants a Bitlocker recovery key witch I never set up or saved. Now it's starting to seem that my only option is factory reset, as the recovery environment tool fails to launch. I'd really like to avoid losing all my Data so is there another option here? 

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Hi @Mongoose549,

 

Welcome to the HP Support Community! 

 

We're here to help you tackle that malfunction! Don't worry, we've got your back! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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