I turned on my laptop and I noticed that it wasn't charging, since I have this specific laptop, I keep it plugged in most of the time for gaming, meaning it's plugged for about 2 hours or more each day. There wasn't any problem with my adapter, the wire wasn't bent or anything. When I used HP Support Assistant to diagnose what happened to my laptop I got the Unknown (93) diagnosis, what exactly do I do now, I can't remove the battery from the laptop and re-insert it because that would mean opening the case and I don't have the tools or expertise for that. So what can I do? I've checked the adapter and adapter jack for particles, and it still won't work.
Thank you for your response, I have recently been I formed that the problem was indeed my charger, I have since been trying to replace / repair my charger and the problem wasn't the laptop or its software, but thank you for your solution anyway!
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