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HP Recommended
HP Laptop PC 15-dw3000 (1A3X9AV)
Microsoft Windows 11

On 12/05/ 2022 my laptop was essentially water boarded. I left my room to make dinner and my laptop was left on the desk with a water cup next to it. Next thing I know when I come back my water cup was tipped over on top of my computer and when I tilted it to the side water poured out of it. Ever since I’ve left it on its side on a towel to air dry and I am unable to open the laptop to see what’s inside. I cannot present this to my dad, he will flip his lid, and I’m unable to drive due to no license, and even then the warranty has expired long ago.

2 REPLIES 2
HP Recommended

Hi @Pancakery,

 

Welcome to the HP Support Community

 

I understand you are facing a hardware issue with your HP Laptop PC 15-Dw3000. Not to worry I will help you to get a resolution to resolve the issue.

 

The PC needs to be sent to HP Service Centre to get it repaired,  I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

HP Recommended

Water on a laptop causes corrosion. Bad contacts are the reason of malfunction. If you power on while still wet inside short circuit can cause damage to the chipset. So first completely be shure that the laptop is dry before you try.
For More Details Check: Findtricks

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