cancel
Showing results for 
Search instead for 
Did you mean: 
Sam1014
New member
2 1 0 0
Message 1 of 3
128
Flag Post

Laptop won’t turn on

HP Recommended
Microsoft Windows 10 (32-bit)

My omen 15 gaming laptop turned off while I was playing a game don’t know why and won’t show any lights 

2 REPLIES 2
iomare
Level 15
Level 15
11,193 11,133 2,205 4,490
Message 2 of 3
Flag Post
HP Recommended

Hi,

When you attach the ac adapter does the charging light come on?

Try performing a hard reset

https://support.hp.com/us-en/document/c01684768

 

Let us know,

David

Reply
0 Kudos
Sam1014
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

No the charging light doesn’t come on and I don’t want to take a back off and brake something inside do you recommend sending it away to get looked at ? 

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation