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HP Recommended
Pavilion L1L83PA
Microsoft Windows 10 (64-bit)

Laptop has an Intel core i5 and NVIDIA geoforce. I forgot to charge my laptop and it turned off on its on and when I tried charing it to turn it on again, the fan started running (this never happened) and my laptop wont turn on even if i try. The light that appears when its charging is not showing and i am wondering why this is happenong even if the laptop isn't heated up.

3 REPLIES 3
HP Recommended

@Jerid8

 

Welcome to the HP Support Community.

  1. Examine the adapter and power cord for physical damage 

  2. Test the power from the AC wall outlet to the notebook connector 

  3. Start the computer using the battery only 

  4. Check that the lid switch moves freely 

  5. When you have completed the troubleshooting steps, there should be power available to the computer. When you press the power button, the LEDs should glow, and you should hear the sounds of the fan and the hard drive spinning. 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

HP Recommended

Hello, I tried trouble shooting by holding the power button for 30 seconds without the battery and the AC adapter plugged in. It still wont turn on when I plug the AC adapter and battery again. Nothing still happens.

 

I cant pin point the problem because the laptop really has no power to begin with when all this happened. I cant charge the laptop either.

HP Recommended

Try the steps from here: https://support.hp.com/in-en/document/c00259897

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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