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HP Recommended
Hp Omen 15 120 Hz
Microsoft Windows 10 (64-bit)

I bought the hp omen 15 laptop a month ago, it was working soo well, great performance, great cooling and screen quality,, suddenly the left fan started to make a strange noise when turning the laptop on and when inside a game, beside that the temperature started to rise without the fans working to cool it down and its becoming very annoying, also sometimes when i turn on the laptop it shows system fan error 90b , i tried to clean the fans and do bios update also hard reset none worked for me it did spin normally for one time only after the problem occured, i will attach 4 links of videos i took to show the source of the sound and how it sounds like:

When i turn on the laptop: https://vimeo.com/314549136

How it sounds like when in a game: https://vimeo.com/314531253

When i tried to manually spin the fans to locate the source :https://vimeo.com/314528828

When its spinning normally while doing nothing: https://vimeo.com/314526331

 

I am looking forward to fix this somehow or to know what is exactly causing this sound inside the left cpu fan

Help me 😞

1 REPLY 1
HP Recommended

@Goldenghost93

 

Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the computer. I will be delighted to assist you here. 

 

The 90b error clearly states that it is a mechanical failure.

 

In this case, I'd request you to speak to the support team for further assistance. 🙂

 

1) Click on this link - http://www.hp.com/contacthp/ 

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

Fill the web-form and proceed further.

 

Feel free to reach out if need any other assistance.

 

Thanks,

Barachiel
I am an HP Employee

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