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Locked

‎11-14-2021 12:37 PM

HP Recommended
Product: HP - 15 -DC0030NR
Operating System: Microsoft Windows 10 (64-bit)

OMEN by HP - 15-dc0030nr

Trying to update bios and forgot the password. I had it set up a few years ago. Having a issue with black screen while the laptop is still running. Graphic drivers are up to date and I have also tried reinstalling them, but problem still persist. It may be caused by all bios. 

 

Thank you. 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-14-2021 02:05 PM

HP Recommended

Hey @AK_mudo 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.

View solution in original post

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1 REPLY 1

‎11-14-2021 02:05 PM

HP Recommended

Hey @AK_mudo 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
Was this reply helpful? Yes No
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