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HP Recommended
HP Omen Laptop 17t-ck000

This new HP Omen uses the Omen Gaming Hub to select the desired keyboard lighting.  (Just one color for me.)  After I set it up, it often gets reset to a dark (no lighting) after laptop shutdown.  I then have to open up that Omen Gaming program again to turn the lights back on.  How can I turn it on permanently.  It's getting annoying to have to reset the lighting when I boot the laptop.  

 

I also turn off the touchpad and it too gets reset to "on".   This never happened on a three year old Omen I had before this one.  Once I turned off the touchpad it stayed off.

1 REPLY 1
HP Recommended

Hi@Quadrajet,

 

Welcome to the HP Support Community!

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes on your PC?

 

check for the windows update ?

 

Check for the BIOS update?

 

The below link contains a self-help document for the Keyboard setting for the OMEN  keyboard.

 

Link:-https://support.hp.com/in-en/document/c04492013

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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