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Hellcat22334
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Message 1 of 2
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Locking screen while playing video games

HP Recommended
Hp pavilion gaming 15–ec0101AX
Microsoft Windows 10 (64-bit)

When I play games on my hp pavilion gaming 15 ec after sometime it's says locking and turn off I got several solution from internet but nothing's works 

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Photoray002
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Level 15
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Message 2 of 2
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HP Recommended

@Hellcat22334 

 

Did you update your bios recently?
Press the Ctrl/Alt/S keys together to open the Info menu. It will tell you what bios is installed.

 

If it shows F.08, there is a malfunction of that version that cannot be reversed at the moment. HP is working on it but we have no way of knowing when a fix will come out.

 

Let me know.

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