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HP Recommended
OMEN Laptop - 17-cb1523na
Microsoft Windows 11

Hello

 

I need to replace the keyboard on my laptop (see subject) due to the 'W' and 'E' keys only working intermittently.  I have looked everywhere but the only UK keyboard I can find comes with the entire top panel/wrist rest that I don't need and which of course bumps up the cost.  I can't even find the keyboard on the HP site using the part number I located on the HP Partsurfer site - L50875-03.  There are plenty of US keyboards around though, even in the UK!

I'm posting here to see if HP have one in stock or can point me in the direction of a company who does, please?

I don't believe it's a dirt issue as it started happening after around 6 months of playing a game that uses the standard WASD controls, with 'E' being an additional action key.  I have to say that I'm surprised a laptop built for gaming  and which was not a cheap model, would have such a flimsy keyboard that can't handle standard gaming use!  It's just a shame the keys held on until a few weeks after my warranty ran out! lol

1 REPLY 1
HP Recommended

Hi @LynetteC,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Looking for a replacement UK keyboard for HP Omen 17-cb1523na (rgb backlit). Not to worry I will help you to get a resolution to resolve the issue.

 

 I'm sending a private message to assist you with the next action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Take care and have a good day.
Gaya1239 – HP Support.
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