• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎10-31-2021 11:29 PM - edited ‎10-31-2021 11:33 PM

HP Recommended
Product: HP Pavilion Gaming Laptop - 15-dk1017ur
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have an overheated laptop, I cleaned it, changed the thermal paste, but nothing helps. The problem is the slow speed of the fans. I installed CoolSense - didn't help. The Omen Gaming HUB didn't help, because nothing is available there except the component temperatures. The system (Windows 10/11) does not see the fans, the system and other programs write (NaN). Installed the latest BIOS - didn't help. I have tried everything.  In my opinion, the problem is in the BIOS, which limits the ability to adjust the voltage, core frequencies, fan speed control. This is an essential part for gaming laptops. Is it possible for me to get a modified BIOS so that I can at least adjust the fan speed.

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.