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‎07-12-2017 08:05 AM

HP Recommended
Product: OMEN by HP 15-ce013nl Notebook
Hi all.
I bought the new OMEN by HP 15-ce013nl Notebook.
Yesterday i used it for the fist time and overwatch was working with ~130 fps.
Before switch off the pc he asked me for An update, i did it and today i opened the game again But fps were always on 30 fps...
What appened? What i have to do?
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-12-2017 04:59 PM

HP Recommended

Hello Toffo95

 

Are you sure the problem is from an update? If so, what was the update?

Did you do anything else different since then like switching from using the AC adapter while gaming, to using battery only?

 

If you feel an update biffed your frame rate, can you try reverting back to a restore point prior to the update?

https://support.hp.com/hk-en/document/c03327545

 

 

Let me know if this helps.

View solution in original post

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1 REPLY 1

‎07-12-2017 04:59 PM

HP Recommended

Hello Toffo95

 

Are you sure the problem is from an update? If so, what was the update?

Did you do anything else different since then like switching from using the AC adapter while gaming, to using battery only?

 

If you feel an update biffed your frame rate, can you try reverting back to a restore point prior to the update?

https://support.hp.com/hk-en/document/c03327545

 

 

Let me know if this helps.

Was this reply helpful? Yes No
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