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Blitzz
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Low volume

HP Recommended
OMEN by HP Laptop 15-dc0xxx
Microsoft Windows 10 (64-bit)

Speaker = Internal Speaker

Device and application volume = all set to 100%. (This includes Chrome where I play youtube lecture videos)

Speaker name = Realtek Audio

Drivers are upto date.

The volume is low. 

 

Dolby access is not free. (microsoft office too, no access key). Laptop costed 1Lakh 27 thousand with a student discount.

Are we supposed to buy some more software for Omen to give out sound as good as an average smart phone?

or

is there something simple that I might be missing!

3 REPLIES 3
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 4
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HP Recommended

@Blitzz Welcome to HP Community!

 

I understand that you are facing issues with low volume.

 

I have a few steps you could perform to resolve the issue: Remove the audio drivers & Reinstall the original drivers Update the Audio drivers from the Official HP website for windows 10 (click on change on the top to switch between OS).

 

Increase volume on playback device settings after setting your speaker as the default device. For more steps, follow a similar post on the HP Forums: Click here

 

* Perform a hard reset

* Reset BIOS to defaults

* Run the Audio test from the HP PC Hardware Diagnostics (UEFI)

* Update the BIOS

* Reset your computer

* Perform an HP System Recovery

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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Blitzz
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Message 3 of 4
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I installed the realtek HD audio driver in vain.

 

There is a screetch which increases with the volume along the downside that the volume is still low.

 

Latest one,

Realtek HighDefinition HD Audio DriverWindows 10 v1809 - sp92517 was not compatible with the OS version in my laptop.

So i downloaded and installed

Realtek HighDefinition HD Audio DriverWindows 10 v1903 - sp98141.

 

Didnt improve.

 

Anything else that I can do to fix?

 

 

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praveen196
HP Support Agent
HP Support Agent
10,488 10,491 468 739
Message 4 of 4
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@Blitzz

 

I understand your concerns. 

 

In that case, I would suggest you perform the system reset.

 

Have a nice day!!

 

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