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Major heating issues on the HP Omen 15 dh0xxx with the RTX2060

HP Recommended
Omen 15 dh0xxx
Microsoft Windows 10 (64-bit)

So, I've barely owned this laptop for 2 months and am having some crazy thermal throttle issues, 

The CPU with default settings constantly overheats. While gaming on average the temps stay at 97C with a cooling pad, to bypass this I undervolted the CPU (9750h) to -0.125 and Switched off the turbo on the CPU, and that seemed to fix the issue. but then The Graphics card (RTX 2060) started overheating. On playing COD Warzone or similar titles with all low settings, the GPU temperatures keep exceeding the safe 88C mark and thermal throttles and the frames drop. Please help me find a fix!!!

I've literally tried everything I can think of. Found many people with similar issues. I really hope there is a workaround.

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@gaarasomen15 Welcome to HP Community!


I understand that you are facing issues with overheating.


Please let us know is very hot to touch the computer.


As you have stated that while playing the games, the temperature of the reaches to 97 degrees.


In that case, I would suggest you contact our phone support and check for the service option.


They will help you.


Here is how you can get in touch with phone support.

1)Click on this link -

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

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