• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)
Microsoft Windows 11

Hi,

 

I have recently purchased this laptop and I have two questions.

 

1) I want to upgrade my RAM from 8 GB to 16 GB, however, if I purchase a ram myself and add it to the laptop will it void the warranty.

2) The ram installed in the system is Samsung SODIMM 3200 MHz 8 GB ram, if I add a similar 8 GB SODIMM 3200MHz ram but from a different brand i.e Kingston/crucial will it have a negative impact, or do I need both the ram from the same company.

 

Thanks.

1 REPLY 1
HP Recommended

@BFGaming 

 

A1.  Warranty is a grey/gray area very hard to say in concrete. For new generation machines, adding something or fixing something is a work for Authorized Service Provider parts . You can add yourself. If something went wrong due to this upgrade, I think HP would not honor warranty.

 

A2. ROT of dual channels RAM is to have same specs and for the best use same vendor. Samsung RAM is available everywhere, why not use the same. In many cases better RAM does not make machines run better.

 

Hope this makes sense.

 

Regards.



BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.