• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎08-18-2023 11:17 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Okay. So. A little while ago my system started crashing over and over. After some struggling, I ended up attempting to reset the system. Well it crashed again in the middle of the system reset. At this point my computer would no longer turn on. So I got out an old laptop and created a windows install on a thumb drive, installed it on my computer, and got it back up and running, but now I'm missing 512gb of memory. I've checked my Disk Manager and it doesn't appear there at all. I have checked my drivers using the Intel Tool Box and it said I was all up to date. I'm not sure what to do at this point. Please help!

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.