cancel
Showing results for 
Search instead for 
Did you mean: 
Luigi98
Level 1
7 3 0 2
Message 1 of 2
384
Flag Post

Solved!

More warranty information

HP Recommended
Pavilion 15-cx0017nl
Microsoft Windows 10 (64-bit)

Hi, I have a Pavilion 15-cx0017nl and i need to know if I can going to remove the bottom panel of the pc without voiding the warranty to make a better clean of the fans using a can of compressed air. Can I remove the bottom panel of the pc without voiding the warranty?

I would also be interested to know one more thing: I currently have 8GB of ram (2x4GB) and I would be tempted to upgrade and change the ram to 16GB (2x8GB). Can I upgrade without violating the warranty or do I have to wait for it to expire?

Thanks in advance for your reply.

1 ACCEPTED SOLUTION

Accepted Solutions
banhien
Level 19
Level 19
92,850 92,727 12,006 25,601
Message 2 of 2
Flag Post
HP Recommended

@Luigi98 

 

Q1.  Can I remove the bottom panel of the pc without voiding the warranty?

A1. No one can answer this question. I always say Warranty is a grey/gray area. If nothing went wrong then no problem otherwise you may have to prove that was not your fault. Hope this makes sense.

 

Q2. Upgrade RAM:  

A2. Its specs

               https://support.hp.com/au-en/document/c06262511

 

 It has 8 GB DDR4-2666 SDRAM (2 x 4 GB) now and supports 32GB max. You can upgrade to

    (a) 16GB: Using the following compatible RAM

                  https://www.crucial.com/memory/ddr4/ct2k8g4sfs8266/ct14917502

   (b) 32GB:  Using the following compatible RAM

                 https://www.crucial.com/memory/ddr4/ct2k16g4sfd8266/ct14917504

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



View solution in original post

1 REPLY 1
banhien
Level 19
Level 19
92,850 92,727 12,006 25,601
Message 2 of 2
Flag Post
HP Recommended

@Luigi98 

 

Q1.  Can I remove the bottom panel of the pc without voiding the warranty?

A1. No one can answer this question. I always say Warranty is a grey/gray area. If nothing went wrong then no problem otherwise you may have to prove that was not your fault. Hope this makes sense.

 

Q2. Upgrade RAM:  

A2. Its specs

               https://support.hp.com/au-en/document/c06262511

 

 It has 8 GB DDR4-2666 SDRAM (2 x 4 GB) now and supports 32GB max. You can upgrade to

    (a) 16GB: Using the following compatible RAM

                  https://www.crucial.com/memory/ddr4/ct2k8g4sfs8266/ct14917502

   (b) 32GB:  Using the following compatible RAM

                 https://www.crucial.com/memory/ddr4/ct2k16g4sfd8266/ct14917504

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



View solution in original post

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation