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‎07-05-2024 09:19 AM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-b1000 (4Z7T3AV)
Operating System: Microsoft Windows 11

My omen 16.1 recently shut down entirely all I get when I try to power it on is a blinking light I've had it looked at and I've been told it had overheated and required a new motherboard I was wondering what motherboard I would need to get it working again and if one is available And I turned on email me when someone replies

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1 REPLY 1

‎07-07-2024 11:19 AM

HP Recommended

Hi @Rickmiller68,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the laptop hardware and may need repair.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irwin6
I am an HP Employee

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