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‎10-18-2022 03:00 PM

HP Recommended
Product: OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2T3A6AV)
Operating System: Microsoft Windows 11

My omen 15 en1000na stop working and after several trouble shooting I was advised to replace the motherboard..

Some please help 

Category:
1 REPLY 1

‎10-21-2022 07:16 AM

HP Recommended

Hi @Nexy15,

 

Welcome to the HP Support Community.

 

I understand that you are facing issues with the motherboard. I'd like to help!

 

Since you mentioned that you have tried troubleshooting and were advised to replace the motherboard, you will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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