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‎03-22-2025 06:11 AM

HP Recommended

840  g6 audio problem

Category:
1 REPLY 1

‎11-03-2025 06:04 AM

HP Recommended

Hello Aziz97 ,

Thank you for reaching out. Regarding your query on My 840 g6 audio is not working that you’re experiencing.

 

Kindly review the instructions as below :

- Were there any hardware or software changes recently 

- Share more details of the product like serial product numbers or complete model name

- We at HP do not encourage using 3rd party accessories or devices , hardware upgrades unless advised in any form of hp documentation

- Find all relevant guides and drivers from the support page here on best effort basis with the limited details that we have about the device  -

https://support.hp.com/us-en/drivers/hp-elitebook-840-g6-notebook-pc/26609796

HP PCs - No sound from speakers

https://support.hp.com/au-en/document/ish_4407429-3338330-16

HP PC Hardware Diagnostic Tools to self-diagnose PC issues

https://support.hp.com/us-en/help/hp-pc-hardware-diagnostics

This will help us narrow down the cause and suggest the best fix

I am an HP Employee. Although I am speaking for myself and not for HP.
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