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‎04-30-2020 08:58 AM

HP Recommended
Product: Ho Laptop 15-bs1xx
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone, I have a big problem. 2 months ago I have update my BIOS and now I have a Uefi. But the problem is : do I see only a few elements and the others? I always enter with F10 but as you can see in the picture, for example the wake on lan or restore AC power does not appear (they are examples). I hope you understand, sorry for the language but I'm not an expert. I have only little elements .

IMG_20200430_165713.jpg

 

IMG_20200430_165729.jpg

 

1 REPLY 1

‎05-08-2020 01:49 PM

HP Recommended

 

@AndreaCip Welcome to HP Community!

 

I understand that you are unable to see the wake up on plan option in the BIOS.

 

Please install the latest UEFI.

 

https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101502.exe

 

 

Please refer to the below link to troubleshoot the issue.

 

https://support.hp.com/in-en/document/c04947950

 

If you are unable to see the option, 

 

HP has locked a few settings on your computer which are being managed by the system configuration as the device is configured to its optimal performance. 

  

There's no way of resetting or changing these locked settings via HP articles or assistance, 

You could unlock and make changes at your own discretion using 3rd party tools, however, HP doesn't recommend the same nor has information about the tools used. 

 

I hope you understand. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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