Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 3
Flag Post

My HP PAVILION laptop showing incorrect warranty start date

HP Recommended
HP Pavilion Gaming - 15-ec0062ax
Microsoft Windows 10 (64-bit)


Yesterday only i bought my new laptop from flip kart when check the warranty it was showing june 7 2020 start date  but i bought it on 29 june 20020 and booked is 28 june 2020.Please let me know why it was showing like this.

Level 15
Level 15
12,666 12,443 1,306 4,291
Message 2 of 3
Flag Post
HP Recommended

its a glitch in HPs system. You will have to contact HP Support directly and get them to fix it. Make sure you can provide all information regarding the proof of purchase.


Here is the link to contact them with. Follow the prompts... Contact HP Worldwide | HP® Official Site 

0 Kudos
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,995
Message 3 of 3
Flag Post
HP Recommended

@pavliion_15ec- I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.


Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.


If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!


Thank you for visiting the HP Support Community.

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation