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Darktrouble
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My HP omen 15 bottom screen bezel gets hot around the center is it a normal occurrence ?

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Hp Omen 15
Microsoft Windows 10 (64-bit)

Issue seen in Omen 15-ek0021tx model after just 5 min of boot up.Should I be worried?

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KrazyToad
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@Darktrouble

 

Thanks for keeping me posted

 

Try updating the BIOS from this Link: https://support.hp.com/us-en/drivers

 

If the issue persists please contact HP Support for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

KrazyToad
I Am An HP Employee

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KrazyToad
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@Darktrouble


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Is the heat concentrated on the Bezel alone? Is it getting too hot to touch? 

 

Normally there will be very slight heat but not hot

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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Darktrouble
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@KrazyToad

Yes,the heat is concentrated on the bottom Bezel alone and it feels hot when touched by the back of the hand after just 4 mins of activity.

Thanks

Darktrouble 

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KrazyToad
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Message 4 of 4
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@Darktrouble

 

Thanks for keeping me posted

 

Try updating the BIOS from this Link: https://support.hp.com/us-en/drivers

 

If the issue persists please contact HP Support for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

KrazyToad
I Am An HP Employee

View solution in original post

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