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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
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‎12-25-2018 06:56 AM

HP Recommended
Product: OMEN by HP 15t-ax200 CTO
Operating System: Microsoft Windows 10 (64-bit)

My laptop battery wont charge, it internal so i cant do some of the things ive seen online. Are there any alternatives or should I just leave well enough alone seeing as I dont really travel with my laptop?

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-25-2018 07:12 AM

HP Recommended

Welcome to the HP Support Community @Ares42ful

 

TRY INSTALLING:

 

HP Notebook System BIOS Update (Intel Processors):

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/omen-by-hp-15-ax200-laptop-pc/13810162/mo...

 

REBOOT:

 

FIXES:

 

Version: F.46 Rev.A

Fixed in this release: - Provides improved security.

 

Version: F.45 Rev.A

Fixed in this release: - Fixes an intermittent issue where the system battery does not recharge completely.- Provides the updated Intel CPU microcode to improve system stability and security.

 

Version: F.42 Rev.A

Fixed in this release: - Fixes an issue where the battery information is reported incorrectly.- Provides improved battery health when the system is connected to an AC adapter.
- Provides improved security of UEFI code.

NOTE: HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases.

 

REO

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1 REPLY 1

‎12-25-2018 07:12 AM

HP Recommended

Welcome to the HP Support Community @Ares42ful

 

TRY INSTALLING:

 

HP Notebook System BIOS Update (Intel Processors):

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/omen-by-hp-15-ax200-laptop-pc/13810162/mo...

 

REBOOT:

 

FIXES:

 

Version: F.46 Rev.A

Fixed in this release: - Provides improved security.

 

Version: F.45 Rev.A

Fixed in this release: - Fixes an intermittent issue where the system battery does not recharge completely.- Provides the updated Intel CPU microcode to improve system stability and security.

 

Version: F.42 Rev.A

Fixed in this release: - Fixes an issue where the battery information is reported incorrectly.- Provides improved battery health when the system is connected to an AC adapter.
- Provides improved security of UEFI code.

NOTE: HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases.

 

REO

Was this reply helpful? Yes No
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