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SAMRAT_5703
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Message 1 of 2
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My Hp Pavilion 15ec's charging adapter getting hot.

HP Recommended
Example: Pavilion 15ec
Microsoft Windows 10 (64-bit)

When i play some games like valorant and far cry ....the charging adapter getting hot and today i player about 2 hour after that my adapter was untouchable

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@SAMRAT_5703

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

1. Go to Start, search for Device Manager, and open this result.

2. Expand batteries.

3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.

4. Shut down the computer. 

5. Disconnect the charger.

6. Remove the battery.

7. Hold down the power button for 1 minute.

8. Insert the battery only.

9. Attempt to turn the battery on.

  • If possible, try an alternate charger.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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