• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎12-29-2021 07:16 PM

HP Recommended
Product: HP Pavilion 15
Operating System: Microsoft Windows 10 (64-bit)

Since I bought a new charger for my laptop, not only for video games, the laptop itself is slow and not very efficient.

But only when the charger is connected, when I disconnect it and it is on battery, the performance improves and in video games it goes even better than when it is connected to the charger, which before when it was connected, it did not do it, since it was connected at 120 fps on average. and now at 30fps CONNECTED while disconnected goes the normal established for the performance in battery which is a limit of 60fps

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.