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HP Recommended
OMEN by HP 15-dc1058wm

Hi my gaming laptop graphics recently became lagging not very but not as smooth as i bought it , i cleaned the fan an the temperature is now fine for the CPU and GPU , I also just Reset it with delete of everything and new windows installation and still lagging its very weird when I first bought it was perfect I don't know what happened. model:

OMEN by HP 15-dc1058wm  Processor Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 2592 MHZ, 6 Core(s), 12 Logical Processor(s)

graphics driver : Nvidia GeForce GTX 1660 TI

1 REPLY 1
HP Recommended

Hi@noureldin97,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the Omen by HP Laptop is still lagging.

 

I have a few recommendations 

  • Update your Notebook computer to the latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • Try HP PC Hardware Diagnostics is a Windows-based utility that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. 

Hope this helps! Keep me posted. 

 

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