• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
OMEN by HP 15-dc1058wm

Hi my gaming laptop graphics recently became lagging not very but not as smooth as i bought it , i cleaned the fan an the temperature is now fine for the CPU and GPU , I also just Reset it with delete of everything and new windows installation and still lagging its very weird when I first bought it was perfect I don't know what happened. model:

OMEN by HP 15-dc1058wm  Processor Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 2592 MHZ, 6 Core(s), 12 Logical Processor(s)

graphics driver : Nvidia GeForce GTX 1660 TI

1 REPLY 1
HP Recommended

Hi@noureldin97,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the Omen by HP Laptop is still lagging.

 

I have a few recommendations 

  • Update your Notebook computer to the latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • Try HP PC Hardware Diagnostics is a Windows-based utility that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.